Privacy Policy

Privacy Policy 

VIPDRIVER – Personal Driver Service in Kyiv and Ukraine

1. General Information

VIPDRIVER (hereinafter referred to as “we”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or order our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect the following types of personal data:

  • Name and surname
  • Phone number and email address
  • Pickup and drop-off locations
  • Trip details and preferences
  • Communication history (messages, calls, inquiries)
  • Payment information (processed via secure payment systems)

We collect only the data necessary to provide high-quality transportation services.

3. How We Use Your Data

Your data is used for:

  • Processing and confirming bookings
  • Organizing transportation services
  • Communicating with clients
  • Improving service quality
  • Handling payments and invoices
  • Providing customer support

4. Data Protection

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Access to personal information is strictly limited to authorized personnel only.

5. Data Sharing

We do not sell or share your personal data with third parties, except when required:

  • To fulfill your booking (driver assignment)
  • For legal obligations (if required by law enforcement or authorities)
  • For secure payment processing via trusted providers

6. Data Retention

We store personal data only for as long as necessary to provide our services or comply with legal requirements.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Request information about how your data is used

To exercise your rights, you can contact us at:
📧 info@vipdriver.com.ua

8. Cookies

Our website may use cookies to improve user experience, analyze traffic, and optimize website performance. You can disable cookies in your browser settings.

9. Third-Party Services

We may use trusted third-party services (such as payment systems or analytics tools). These providers comply with data protection regulations and handle information securely.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

VIPDRIVER
📞 +380 98 747 71 47
📧 info@vipdriver.com.ua
🌍 Kyiv, Ukraine